By placing an order through Beach Bike Outlet you are agreeing to the terms and conditions outlined in our store policy pages. We recommend that you review these policies prior to placing your order to familiarize yourself with your rights and obligations as a Beach Bike Outlet customer.

Online Store Policies

Hours of Operation

A customer service representative will be available to answer your questions by email or phone during these business hours:

M-F 11:00 am to 7:00 pm (Pacific Standard Time)

Saturday Closed

Sunday Closed

U.S. Sales Only

At this time, Beach Bike Outlet will only ship within the Continental U.S.

Beach Bike Outlet is not responsible for damaged or defective items brought outside of the continental U.S. through an independent party.

Payment Methods

Beach Bike Outlet accepts payment through MasterCard, Visa, Amex, Discover or PayPal credit or debit cards.

For your security, we ask for you’re correct billing address and security code for any online or phone order to be accepted.

Beach Bike Outlet does not accept checks or money orders. No exceptions will be made.

Sales Tax

Beach Bike Outlet operates within the state of California. Because of this, our California customers are required to pay taxes at the current rate set by the state.

Shipping Options

Please refer to the Shipping & Delivery page for more information.

Pricing

We at Beach Bike Outlet strive to keep our prices as low as possible. Unfortunately, due to dealer price updates we may be required to change our prices. We may do so at any time without notice.

Product Availability

Beach Bike Outlet makes every effort to keep inventory updated on the website, but due to varying stock we cannot guarantee availability. If an item is out of stock or has a revised arrival date, Beach Bike Outlet will contact you through email or by telephone. Be advised your card is automatically charged at time of purchase.

You may contact a Beach Bike Outlet representative during business hours for the exact availability of an item.

Beach Bike Outlet’s online system enables customers to purchase items that are backordered. This item will ship once it is made available. Be advised that expected return dates are only estimates and that some delays may occur.

Product Warranty

All bicycles sold on beachbikeoutlet.com include manufacturers’ warranties. To learn more about the manufacturers' warranty for a bike you have purchased, visit the manufacturers' website.

The sole remedy of said warranties or any other warranties, implied or stated outright, is limited to replacement of defective parts with working parts of equal or greater value. Typically shipping or labor costs are not included.

All warranty coverage is provided at the discretion of the product manufacturer. Beach Bike Outlet will facilitate manufacturers' warranty claims for the first 30 days after purchase date. Any warranty claims made after that period are the responsibility of the customer.

Return & Refund Policy

Please refer to the Return & Refund page for more information.

Damaged or Defective Items

Please refer to the Damaged or Defective Items page for more information.